Our Story
The Massage Studio is dedicated to providing quality massage treatment by our skilled practitioners. We continue the traditional Thai massage tradition, complimented by diverse Asian practices. With our menu of therapeutic or relaxation massage, we promote the art of wellbeing amidst our busy, stressful lives. And we embrace a culture of respect at The Massage Studio for our team of therapists and our massage practice.
Our Philosophy
At The Massage Studio, we maintain that Asian massage is both a form of therapeutic treatment and the craft of bodywork. We embrace the . We continue the traditional Thai massage tradition, complimented by diverse Asian practices. With our menu of therapeutic or relaxation massage, we promote the art of wellbeing amidst our busy, stressful lives.
Our Studio
Join us and enjoy the creative design, the green spaces, the large private rooms, and the unique neighbourhood. Close to the city and easily accessible, The Massage Studio brings a fresh, new face to the community of Thai and other Asian therapeutic massage practices.
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Our Policies & Procedures
We seek to provide quality service and a warm, relaxed experience. We focus on creating a healthy space and culture, so these policies and procedures primarily serve as a guide to provide clarity for you and our team.
Cancellation
If you have to cancel your appointment on the day of treatment, please provide at least 3 hours notice to avoid disruption to our therapists schedules and earning capacity.
No Shows
As No Shows are very disruptive to our therapists, we will contact clients with previous No Shows to confirm upcoming appointments and reserve the right to request prepayment after multiple No Shows.
Safety & Respect
Any request for sexual activities will not be tolerated and the therapist reserves the right to end the treatment immediately if feeling unsafe.
Gift Vouchers
We encourage gift vouchers to be remitted for the treatment indicated. However, if a different treatment is requested the excess or remainder of the voucher value will be based on the price of the treatment rather than time length (ie. a 60-minute treatment doesn’t equate to 2 x 30-minute treatments).
Complaints
We understand that, while we seek to maintain a high quality of service, there will be occasions of dissatisfaction with the treatment or experience. Please let us know if you are not happy for any reason as we will address the concerns as they come to light. We welcome your feedback via email at contact@themassagestudios.com.au